Assistant Facility Manager ( {{city}}) Job at ISS Facility Services - North America, New York, NY

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  • ISS Facility Services - North America
  • New York, NY

Job Description

Assistant Facilities Manager – Lead, Innovate, Excel!

Ready to elevate your career and positively impact facility operations? As an Assistant Facilities Manager with ISS, you will play a crucial role in managing day-to-day operations, ensuring seamless maintenance, vendor coordination, and operational excellence within dynamic facilities.

Why This Role Will Excite You:

  • Operational Leadership: Take charge in ensuring facilities are maintained safely, efficiently, and cost-effectively, directly impacting client satisfaction and operational success.
  • Collaborative Environment: Work closely with the Regional Key Account Manager, Facility Manager, and cross-functional teams to uphold and enhance operational standards.
  • Opportunity for Growth: Step into decision-making roles, demonstrate your leadership, and grow within a supportive and innovative team environment.

Key Responsibilities:

  • Ensure facilities operate safely, efficiently, and in compliance with regulatory requirements.
  • Clearly communicate objectives and expectations, building a cohesive, motivated site team.
  • Support and manage operations budgets, ensuring cost-effective service delivery in Office Services, Custodial, and Facility Maintenance operations.
  • Foster continuous improvement, leveraging technology and best practices to enhance building operations.
  • Maintain strong communication channels with clients, vendors, and internal stakeholders, driving alignment and accountability.

Collaboration and Influence:

  • Act as a bridge between business units, external partners, suppliers, and dedicated internal teams such as People & Culture, HSE, and Finance.
  • Champion the Integrated Facilities Services (IFS) model, advocating continuous improvement and best practice sharing across ISS.
  • Engage proactively in innovation, driving initiatives that bring tangible improvements to facility operations.

What You'll Bring:

  • Minimum 3 years' facility management experience with proven skills in supervision, budgeting, vendor management, and maintenance operations.
  • Familiarity with mechanical systems, electrical operations, UPS, or Direct Digital Controls (DDC) is beneficial.
  • Exceptional communication and organizational skills, with proficiency in Microsoft Office suite.
  • Ability to effectively manage time, prioritize tasks, and work independently.
  • Bilingual capability is an advantage.

Your Impact:

  • Fulfill and exceed contractual obligations, consistently driving customer satisfaction.
  • Leverage innovation and best practices to advance operational excellence.
  • Maintain compliance, manage risk effectively, and ensure smooth, efficient operations.

Physical Demands & Work Environment

  • Long working hours
  • Sitting at a computer for 50% of the time
  • Walking/Inspecting the site 50% of the time
  • Must be able to lift a minimum of 10 pounds
  • Must be able to work under pressure and time deadlines during peak periods

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate.

Join ISS today and be part of a team that is committed to excellence, innovation, and operational success!

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