Job Description

Company: CLAAS of America Inc. Location: Columbus Start Date: 10/23/2023 Professional Level: Professionals Key Area: IT MUST BE ELIGIBLE TO WORK IN THE U.S. CLAAS of America is located in the heart of the Midwest's corn and wheat belts in Omaha. We have people throughout North America as well as Columbus, Indiana, where we have our parts distribution center. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together with our sales partners, we offer local expertise enabling farmers to be the best in their fields. Your role on our team: The Network & Systems Support Specialist works as an identity management and support specialist in setting up user authorizations for both internal and external users. Installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users. The position coordinates and consults with a wide variety of other IT resources to resolve internal and external user issues to meet special needs; provides direction, support, and training to end users to support their software, networks, and hardware including mobile devices. Completes the set-up of user authorizations for both internal and external users. Systems include: SAP Salesforce Microsoft Office 365 products Supports Information Technology needs across North America (US & Canada) support includes, but not limited to: Deployment of computers, printers, scanners, and label makers Mobile devices Provides equipment training Coordinates with CLAAS German Headquarters and other IT resources to resolve user problems. Support of dealer network via phone or email. Account management in Salesforce and Identity Management System. Provides first level support for SAP access issues. Completed inbound and outbound logistics of computing equipment. Supports asset management solutions. Upholds Security and Confidentiality procedures. Updates and creates documentation of IT processes. Provides Direct and professional interaction with end users and outside customers (In Person, by Phone, By Email). Adheres to established company values, practices, policies, and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations, and standards. Demonstrates regular and punctual attendance at the assigned work location. Your profile: BS in Computer Science, MIS or similar field or equivalent work experience. 2+ years of relevant work experience preferably in an industrial environment. Excellent knowledge of standard desktop and laptop systems Working knowledge of DHCP, DNS, VMware and Microsoft servers. Creative and systematic technical problem solving skills. Highly service-oriented mindset and internal customer orientation. Must be able to meet deadlines and handle a high volume workload in a fast-paced environment with strong attention to detail. Full Time Benefits Package Includes: Premium free health, dental, vision, short-term disability, and long-term disability; Competitive paid time off; 401(k) with a generous company match; Retirement Readiness Program; Company-Paid Life Insurance; Flexible Spending Accounts; Dependent Care Resources Program; Tuition Reimbursement; Employee Assistance Program, including mental health; Wellness Programs including weight loss, diabetes management, and high blood pressure management; We look forward to your application. Your contact from our CLAAS Recruiting Team CLAAS of America Inc. Here you can gain exciting insights into the international working world of our family-owned company: Instagram | LinkedIn About the company CLAAS is an agricultural machinery manufacturer based in Harsewinkel, Germany, in the federal state of North Rhine Westphalia. Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [email protected] or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at [email protected] or 407-000-0000. #J-18808-Ljbffr CLAAS

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